How to change your cPanel password

This article describes how to change your cPanel password. This password enables you to log in to cPanel, MySQL, SSH, and your primary FTP account. You should change the password when you first set up your web site, and then periodically afterwards.

It is very important to protect your password. To ensure the best security for your account, choose strong passwords, and change them frequently.
If you forget your cPanel password, you can often use the A2 Hosting Customer Portal to reset it. For information about how to do this, please see this article. On newer managed VPS and Dedicated servers however, you cannot reset the cPanel password from the Customer Portal. Alternatively, you can go to the cPanel login page, click the Reset Password option, and provide your cPanel username and email address to reset the password. If you do not see the Reset Password option on the cPanel login page for your server, please open a support ticket. We can enable this option so you are able to handle any future password resets independently.

Changing your cPanel password

To change your cPanel password, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Password & Security tool:
    • If you are using the Jupiter theme, on the Tools page, in the Preferences section, click Password & Security:

      cPanel - Preferences - Password & Security icon

    • If you are using the Paper Lantern theme, in the PREFERENCES section of the cPanel home page, click Password & Security:

      cPanel - Password & Security icon

  3. In the Old Password text box, type your current password.
  4. In the New Password text box, type the new password that you want.
  5. In the New Password (Again) text box, retype the new password.

    You can click Password Generator and cPanel generates a random, strong password for you.
  6. Click Change your password now!  The new password takes effect immediately.

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