Open Web Hosting Career Positions

open positionsFrom Support Analysts, System Engineers to System Administrators, A2 Hosting has a number of exciting career opportunities for you. Our distributed team setup means you can work remotely from home allowing us to hire the very best candidates! Just click on each position to learn about each career opportunity. We look forward to seeing your job applications and hopefully speaking with you!

First, let's get introduced. We are A2 Hosting, a global web hosting provider. We offer web hosting services that allow our clients to showcase their creativity and talents online.

We have a growing global team with a strong culture of empowerment and professional development.

At A2 Hosting our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

  • Passionate - We take pride in what we do
  • Collaborative - We think about the team first
  • Customer Focused - We are empathetic and respectful
  • Curious - We desire to learn and do better
  • Agile - We adapt to change quickly

We are currently seeking a Python developer/Senior systems administrator to join our growing Team!

Who you are

This position is responsible for handling advanced systems administration and automation tasks, as well as development of our in house datacenter automation tool which is written in Python. 

At A2 there are thousands of servers and devices that our teams need to manage the state of the equipment. To accomplish this, A2 uses a custom Python Django application that drives our datacenter automation. The servers and devices that are managed by this system are a mix of both internal and customer facing systems.

While this Python app is running Django, there is a lot more to it. There is a lot of backend code that requires Linux and Network systems training to fully understand and be successful in this project. The Python app exposes an API to our billing system to handle the lifecycles of some of our hosting products, like bare metal dedicated servers or VPS. Our billing system issues create, terminate, suspend, and resume commands to the Python system and it takes care of running the necessary commands to put the device into the requested state.

What you’ll do

  • Deployment and maintenance of company level infrastructure, including but not limited to Apache, Nginx, Litespeed Web Server, exim, Postfix, LDAP, FreeIPA, PowerDNS, BIND, MySQL, Varnish, cPanel/WHM, Salt, etc.
  • Development and maintenance of A2 Hosting’s in house Datacenter automation tool written in Python.
  • Escalated troubleshooting of systems in a 24/7 environment, including on call rotation
  • Proactive maintenance of a large fleet of servers including customer environments.
  • Documentation of deployed systems, troubleshooting processes, infrastructure design, etc.
  • Guidance and consultation on internal projects and company priorities.
  • Other duties as assigned.

Skills you have

  • 5+ years Linux Systems Administration
  • 3+ years Python development
  • Experience with configuration management systems
  • Experience with datacenter automation
  • Experience in a Hosting or similar Technology company is a plus

3 Reasons you should apply:

  • You have a passion for designing and building scalable infrastructures to support the growth of the business and it’s clients.
  • You enjoy collaborating with team members and across company organizations to identify opportunities to improve the customer experience and enhance efficiency.
  • You are curious and enjoy troubleshooting, debugging and improving existing systems.
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A2 - Manager - System Engineering

Job Overview
A2 Hosting, Inc., a premier high performance hosting company, provides shared web hosting, virtual private servers and dedicated servers to clients around the world. As a Manager - System Administrator, you are part of our global 24x7 technical engineering organization. This position is responsible for overseeing the system engineering team while working with the senior engineering manager to ensure a great customer experience.

A2 Core Values
At A2 Hosting our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

Passionate - We take pride in what we do
Collaborative - We think about the team first
Customer Focused - We are empathetic and respectful
Curious - We desire to learn and do better
Agile - We are able to move quickly and easily

Typical Duties and Responsibilities

  • Train and mentor new and existing team members.
  • Oversee team members work for quality assurance.
  • Manage employee workloads to meet project deadlines.
  • Generates and shares comprehensive and detailed reports about team performance.
  • Assist Senior System Engineering Manager with ongoing projects and daily operations tasks.
  • Provide solutions to advance and complex technical issues from internal business units.
  • Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues.
  • Install, configure and troubleshoot services such as Apache, MySQL, Exim and cPanel.
  • Work closely with our monitoring, support and infrastructure teams to come up with best practices and ways to improve the existing infrastructure and new infrastructure build outs. 
  • Build tools and solutions to automate recurring tasks.
  • Write formal documentation on configuration standards, troubleshooting steps and infrastructure design.
  • Participate in an on-call rotation.
  • Other duties as assigned.

Minimum Qualifications

  • 3 years of Linux (CentOS/RHEL) System Administrator experience in a web hosting environment.
  • 2+ years of experience acting in a supervisory role for a highly technical organization.
  • The ability to write advanced shell scripts to help automate routine tasks.
  • Advanced knowledge with configuration management systems and the ability to write new modules and modify existing modules (salt).
  • Experience installing, configuring and troubleshooting software on the Linux command line.
  • Advanced knowledge in web hosting software such as Apache, MySQL and Exim.
  • The ability to work on a flexible schedule.
  • Ability to work on your own or as a team in a fast paced and constantly changing environment.
  • Excellent verbal and written English communication skills.

This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.

Apply
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First, let's get introduced. We are A2 Hosting, a global web hosting provider. We offer web hosting services that allow our clients to showcase their creativity and talents online. We have a growing global team with a strong culture of empowerment and professional development.

What you’ll do

At A2 Hosting the Technical Writer is primarily responsible for creating and maintaining material for A2 Hosting’s client facing Knowledge Base and whitepapers/case studies. The Technical Writer will coordinate with Subject Matter Experts to research and document new and existing A2 services and features and ensure all client facing material is accurate and up to date.

Who you’ll work with 

As the Technical Writer at A2 Hosting you will report to the Marketing Manager 

Who you are 

  • Maintain a comprehensive library of technical terminology. 
  • Conduct annual reviews of technical literature and marketing material to ensure consistency and continuity of style.
  • Collaborate with staff to obtain an in-depth technical understanding of the A2 services 
  • Compose new technical literature for new features, products, and services. 
  • Collaborate with subject matter experts to ensure the accuracy of technical articles.
  • Collaborate with the Marketing Team and edit newsletters and blog posts. 
  • Solicit topics for technical literature from client facing staff. 
  • Create and maintain video tutorials.  
  • Collaborate with SMEs and create technical training material. 

Skills you have 

  • Demonstrate a high degree of tact and diplomacy to promote a positive, productive and professional work environment.
  • Accurately communicate pertinent information to create a work environment that engages colleagues in the decision-­making process while catering to the best interests of clients, colleagues and the company in general.
  • Maintain excellent attendance.
  • Timely delivery of assigned tasks. 
  • Create Bi-Weekly sprint and share progress with stakeholders.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. 
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

3 Reasons you should apply:

  • You are fluent with technical terminology
  • You are a lifelong learner and are curious about trends in technology
  • You pride yourself on your excellent organization skills 
Apply
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Job Overview:

A2 Hosting, Inc., a premier high performance hosting company, provides shared web hosting, virtual private servers and dedicated servers to clients around the world. As a Senior System Engineer, you will be part of our global 24x7 technical operations team. As a member of the technical operations team, you would be responsible for investigating and providing solutions to complex technical issues that will make our customer experience better. This position is 100% remote.

 

Schedule:

The System Engineering team operates 24x7x365, we currently have open positions for our night shift (EST).

At A2 Hosting our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

Passionate - We take pride in what we do
Collaborative - We think about the team first
Customer Focused - We are empathetic and respectful
Curious - We desire to learn and do better
Agile -
We are able to move quickly and easily

Responsibilities for Senior System Engineer:

  • Provide solutions to complex technical issues from internal business units.

  • Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues.

  • Work closely with our monitoring, engineering and platform teams to come up with best practices and ways to improve the existing infrastructure and new infrastructure build-outs. 

  • Build tools and solutions to automate recurring tasks.

  • Write formal documentation on configuration standards, troubleshooting steps, and infrastructure design.

  • Design and implement large and complex technology projects.

  • Participate in an on-call rotation.

  • Other duties as assigned.

Minimum Qualifications:

  • 3 years of Linux (CentOS/RHEL) System Administrator experience in a web hosting environment.

  • The ability to write shell scripts to help automate routine tasks.

  • Familiarity with configuration management systems and the ability to write new modules and modify existing modules, e.g. Salt.

  • Expert knowledge in web hosting software such as Apache, Litespeed, MySQL, and Exim.

  • Ability to work on your own or as a team in a fast-paced and constantly changing environment.

  • Excellent verbal and written English communication skills

What We Offer:

  • Subsidized health insurance; dental and vision coverage also available (for US Team Members only)

  • Paid parental leave

  • Company-matching 401k, traditional or Roth (for US Team Members only)

  • Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time

  • Company-sponsored life and disability insurance (for US Team Members only)

  • Annual company events such as a summer BBQ and holiday party

  • The ability to work from home, this position is 100% remote

If you'd like to apply to our team, please submit a resume and cover letter telling us why you would be a great fit for our team.

This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.

Apply
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Systems Engineer - Infrastructure (Remote)

Location: Ann Arbor, MI / Remote

 

A2 Hosting, Inc. is a premier high performance hosting company with clients around the world. We are currently seeking an experienced Systems Engineer specializing or otherwise experienced in Linux-based infrastructure who can help us further develop our platforms and products as we continue to grow!

 

At A2 Hosting, our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

 

Passionate - We take pride in what we do

Collaborative - We think about the team first

Customer Focused - We are empathetic and respectful

Curious - We desire to learn and do better

Agile - We are able to move quickly and easily

Job Overview:
Are you a passionate Systems Administrator/Architect or Platform Engineer looking for a new challenge? Do you have laser focus to provide the best products and services that will ensure an awesome customer experience? Are you naturally curious and a team player? If so, we have the perfect opportunity for you!

We are looking for an experienced individual ready to join the rest of the Infrastructure, Networking, and Systems Teams to continually improve upon our existing infrastructure and to keep us at peak performance and reliability. This position will also diagnose and fix complex hardware, software, and system issues as well as take point on both implementation and R&D projects.

This role is open for applicants that can work within any of the four US time zones. This position is 100% remote and you can work anywhere in the world.

Employment Type: Full-time, Exempt, 100% Remote eligible

What you’ll do:

  • Collaborate with a great team of helpful and like-minded people designing and implementing infrastructure to improve existing services or build out new locations from the ground up.
  • Learn new things and help determine the business value for new technologies and products.
  • Maintain and improve service quality and reliability across our complex set of services.
  • Share your knowledge and experience with both high- and low-level folks to increase the strength and collaboration of our teams.
  • Troubleshoot production issues and coordinate with the Systems, Networking, and Support teams.
  • Help the team establish and refine policies and processes to provide top-notch services and help Support provide top-notch support.
  • Standardize, optimize, and automate our infrastructure for maximum performance and stability.
  • Create new tools and improve existing ones to help automate tasks for our Systems and Support teams.
  • Document configuration standards, troubleshooting steps, and platform designs.
  • Conduct systems reviews for security, performance, and availability.
  • Participate in an on-call rotation.

 

Skills & Qualifications:

  • 8+ years Linux system administration experience including installation, configuration, and troubleshooting.
  • Advanced experience in automation and a strong desire to manage systems at scale in a consistent and reliable manner.
  • Advanced-to-expert knowledge securing and configuring public-facing Linux servers and services.
  • Experience with configuration management systems and the ability to write new modules and modify existing ones (preferably SaltStack).
  • Excellent understanding of web server software, HTML, PHP, and the ability to troubleshoot advanced errors.
  • Expertise working in an Agile environment.
  • Proficient in at least one programming language (preferably Python) and code versioning tools such as Git (preferably in conjunction with GitLab).
  • Strong problem-solving attitude.
  • Ability to work on your own or as a team in a fast-paced and constantly changing environment.
  • Excellent verbal and written English communication skills.
  • A positive attitude and eagerness to share!

Desired Qualifications

  • Experience with web hosting software such as cPanel, Plesk, WHMCS, and Kayako.
  • Experience in developing with Django

 

What we offer:

  • Subsidized health insurance; dental and vision coverage also available
  • Paid parental leave
  • Company-matching 401k, traditional or Roth
  • Short-term and long-term disability coverage
  • Company provided life insurance
  • Paid Time Off (PTO) bank of hours to be used for vacations, holidays, and sick time
  • Online training through Udemy and other providers
Apply
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Systems Engineer - Networking (Remote)

Location: Ann Arbor, MI / Remote

 

A2 Hosting, Inc. is a premier high performance hosting company with clients around the world. We are currently seeking an experienced Systems Engineer specializing or otherwise experienced in networking who can help us further develop our platforms and products as we continue to grow!

 

At A2 Hosting, our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

 

Passionate - We take pride in what we do

Collaborative - We think about the team first

Customer Focused - We are empathetic and respectful

Curious - We desire to learn and do better

Agile - We are able to move quickly and easily

Job Overview:
Are you a passionate Network Administrator/Architect or Platform Engineer looking for a new challenge? Do you have laser focus to provide the best products and services that will ensure an awesome customer experience? Are you naturally curious and a team player? If so, we have the perfect opportunity for you!

We are looking for an experienced individual ready to join the rest of the Networking, Infrastructure, and Systems Teams to continually improve upon our existing infrastructure and to keep us at peak performance and reliability. This position will also diagnose and fix complex hardware, software, and network issues as well as take point on both implementation and R&D projects. As we are customer focused, this position will regularly be called on to investigate operational issues identified by our support teams and provide short-term solutions balanced against long-term needs.

This role is open for applicants that can work within any of the four US time zones. This position is 100% remote and you can work anywhere in the world.

Employment Type: Full-time, Exempt, 100% Remote eligible

 

What you’ll do:

  • Collaborate with a great team of helpful and like-minded people designing and implementing network architecture to improve existing infrastructure or build out new locations from the ground up.
  • Learn new things and help determine the business value for new technologies and products.
  • Maintain and improve service quality and reliability across our complex set of services.
  • Share your knowledge and experience with both high- and low-level folks to increase the strength and collaboration of our teams.
  • Troubleshoot production issues and coordinate with the Infrastructure, Systems, and Support teams.
  • Investigate operational issues identified by our monitoring or Support teams.
  • Help the team establish and refine policies and processes to provide top-notch services and help Support provide top-notch support.
  • Standardize, optimize, and automate our infrastructure for maximum performance and stability.
  • Document configuration standards, troubleshooting steps, and platform designs.
  • Participate in an on-call rotation.

 

Skills & Qualifications:

  • Experience designing and implementing datacenter networks, local and wide area, including everything from network hardware selection, to setting up multiple locations, designing VLAN schemes, and configuring GRE tunnels.
  • Ideally, deep experience with Cisco IOS administration and implementation. We're heavy on Cisco but also have Juniper, Ubiquiti, Corero, and Fortinet so concepts are far more important than brand specialization.
  • 5+ years of Linux system-level network administration and troubleshooting.
  • Considerable depth in any particular area mentioned above.
  • Comfort with helping the group plan, design, and implement large-scale internal applications to scratch our own itches, such as automated provisioning systems or datacenter/inventory management or some kind of web frontend to abstract network configuration.
  • A strong passion for automation and doing things right, or failing right, at least robust!
  • Knowledge of the value in good, clear procedural and reference documentation and the ability to produce it.
  • Preferably, a familiarity with configuration management systems for ensuring networking gear consistency and managing changes.
    • The ability to work productively on your own or in a team.
  • Excellent verbal and written English communication skills.
  • A positive attitude and eagerness to share!
     

What we offer:

  • Subsidized health insurance; dental and vision coverage also available
  • Paid parental leave
  • Company-matching 401k, traditional or Roth
  • Short-term and long-term disability coverage
  • Company provided life insurance
  • Paid Time Off (PTO) bank of hours to be used for vacations, holidays, and sick time
  • Online training through Udemy and other providers
Apply
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We are currently seeking talented individuals to join our growing support team. Do you have a passion for customer service? Do you love problem-solving? Do you enjoy working in a team? Are you familiar with Linux Servers? If so, A2 Hosting has a position for you!

First, let's get introduced. We are A2 Hosting, a global web hosting provider. We offer web hosting services that allow our clients to showcase their creativity and talents online. We have a growing global team with a strong culture of empowerment and professional development.

At A2 Hosting our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

Passionate - We take pride in what we do

Collaborative - We think about the team first

Customer Focused - We are empathetic and respectful

Curious - We desire to learn and do better

Agile - We act quickly and decisively. 

We are looking for motivated, team-focused, fast learners to join our support family. Let's get into the core of what we expect from you:

  • Deliver remarkable support experiences.
  • Get technical and provide creative solutions for complex problems.
  • Go the extra mile when solving client cases.  
  • Resolve basic to complex client issues via email, live chat, and Phone.
  • Learn and have fun!

Here are a few areas we believe are essential to being able to succeed in this position.

  • Strong customer service skills.
  • Excellent verbal and written English communication skills.
  • Strong desire to grow technical skills.
  • Previous experience in the web hosting industry is preferred but not required.
  • Experience troubleshooting Linux servers and applications (CentOS, CloudLinux).
  • Experience with Wordpress and other open source CMS’s is preferred.
  • Familiarity with common web hosting services (Cpanel, Plesk, PHP, MySQL, FTP, DNS)
  • Patience and perseverance to provide exceptional technical support to non-technical users.    

Let’s talk about some perks. Our goal is to be a preferred employer. Here are some benefits we offer all our employees. We are always looking for new perks. Bonus points if you suggest something at your interview!  

  • Fully remote position.
  • Healthy team culture and collaborative work environment.
  • Bonus eligibility after 90 Days.
  • Supportive management and team culture.
  • Bonus for referring friends (referral program).
  • Company sponsored parties, events, and conference attendance.
  • Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time
  • Paid parental leave
  •  

For United States Based Employees we also offer:

  • Subsidized health insurance, dental and vision coverage.
  • Company-matching 401k, traditional or Roth
  • Short-term and long-term disability coverage
  • Company provided life insurance

Compensation is dependent on experience level. While this is not necessarily an entry-level position, we will gladly consider hobbyists, recent graduates, and students. US and Non-US candidates are welcome to apply! We do not offer relocation opportunities as this is a remote position. 

 

Apply
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A2 Hosting, Inc. is a premier hosting company with clients around the world. We are currently seeking talented individuals with strong customer service skills to join our growing support team. Excellent communication skills are required along with an honest, self-motivated, and strong desire to expand and capitalize on your existing skill set. Ideal candidates have a passion for Linux and love a good technical challenge. Previous experience in the hosting industry is a major plus.

Our Core Values guide the work that we do. You might fit in well at A2 if these values describe you:

Passionate - We take pride in what we do

Collaborative - We think about the team first

Customer Focused - We are empathetic and respectful

Curious - We desire to learn and do better

Position Overview:

Migrations Specialists facilitate the onboarding of new clients and fulfill existing client requests by performing website migrations. By collaborating with Technical Support Staff, Migrations Specialists are expected to deliver an unsurpassed support experience to all A2 Hosting Clients.

Expectations:

  • Deliver remarkable support experiences.
  • Get technical and provide creative solutions for complex problems.
  • Go the extra mile when solving client cases.  
  • Process basic to complex internal and external website migrations.
  • Learn and have fun!

Job responsibilities:

  • Be responsible for the website migration lifecycle, including communicating with the customer regarding any relevant pre-migration information, performing the migration and following-up with the customer to address any post-migration concerns.
  • Follow support policies and procedures as set by the Leadership Team.
  • Meet with Leadership Team regularly and provide feedback on workflow and processes.
  • Resolve migration requests within established service level agreement (SLA).
  • Resolve client requests by adhering to the established migration workflow.
  • Attend meetings and training sessions as scheduled.
  • Perform other duties as assigned.

Qualifications:

  • Strong customer service skills.
  • Excellent verbal and written English communication skills.
  • Strong desire to grow technical skills.
  • Previous experience in the web hosting industry is preferred but not required.
  • Experience with Wordpress and other open source CMSs is preferred.
  • Familiarity with common web hosting services (cPanel, Plesk, PHP, MySQL, FTP, DNS)
  • Patience and perseverance to provide exceptional technical support to non-technical users.

Nice to have:

  • RHCSA
  • Linux+
  • cPanel University Certification
  • Plesk Certification

Let’s talk about some perks. Our goal is to be a preferred employer. Here are some benefits we offer. We are always looking for new perks. Bonus points if you suggest something at your interview!  

  • Fully remote position.
  • Healthy team culture and collaborative work environment.
  • Quarterly bonus eligibility after 90 Days.
  • Supportive management with no bureaucracy.
  • Bonus for referring friends (Employee Referral Program).
  • Company sponsored parties, events, and conference attendance.
  • Subsidized health insurance, dental and vision coverage also available for US-based team members.
  • Company-matching 401k, traditional or Roth for US-based team members.
  • Short-term and long-term disability coverage for US-based team members.
  • Company provided life insurance for US-based team members.
  • Paid parental leave.
  • Paid vacations, holidays and sick time.
Apply
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